We strongly believe in our products and want you to be fully satisfied with the purchases you make from us. This is the reason for the Zero To Toned 100% Satisfaction Guarantee.
If you cancel your monthly membership subscription within 7 days of signing up (during the free trial period), you will not incur any fees associated with the membership. This guarantee does not apply to purchasing access to libraries, products, or any other programs / plans outside of our monthly membership.
100% Satisfaction Guarantee
What it is:
We want you to feel confident that ZeroToToned provides you everything that we say we will. If you do not feel as though we came through on our promise, simply send an email to [email protected] and we would be happy to refund your purchase.
What it is not:
The satisfaction guarantee is not your scapegoat for not using the program. Harsh? Maybe but it is our personal belief that when you financially invest in yourself, you are far more likely to utilize the tools available to you. Our tools have been developed to enable you to take control of your lifestyle, mentality and ultimately your self-confidence. We have developed a system to educate YOU to create sustainable results - but the first step starts with you. Please review our refund policy for further details on the matter.
Zero To Toned can accept returns of products or services purchased directly from Zero To Toned and in accordance with the restrictions below. Although we strive to minimize process times, refunds may take over one week to process once we receive all required information and/or product(s).
For all product returns, the original packing slip is required to be considered for reimbursement. In the event that you are returning a product to our warehouse, you are solely responsible for shipping and tracking associated with the return of that product. We encourage you to purchase tracking information for your own insurance. We do not process returns on products that have not been received by our warehouse. Please note that we may not have the ability to track your return nor are we responsible for the amount of time it takes for the item to be returned.
Policy Restrictions (Applicable To All Returns)